First version
Terms
This is the first version of these terms. It describes the product as it runs today. It is not a substitute for advice from a lawyer. If we change how the product works in a way that affects you, we will update this page.
The service
You keep your own number. We give you a second number that only sees calls your phone did not answer. A receptionist answers those calls with your business name, asks for the details, and texts you what it got. Setup is a forwarding code you dial from your own handset.
The receptionist is not a person. It is good at the questions it always asks and it can be thrown by an unusual one. Some callers hang up. We will not pretend otherwise.
What it costs
$10 a month plus $5 for each lead the receptionist actually captures. A captured lead is a name, a callback number and what's wrong. Wrong numbers, hang-ups, sales calls and calls you answered yourself are free. The pricing page is the same arithmetic as this paragraph; if the two ever disagree, the pricing page wins.
Signing up does not take a card. When we start charging, we will ask for one and we will not take it quietly. There is no contract that locks you in.
What we do not promise
We do not promise that a lead becomes a booked job. We do not promise the receptionist never mishears an address. We do not promise a forwarding code will take on every carrier on the first try — the setup screen is there because that step is on you, and the dashboard is there because a test call is the only proof it worked.
Your side of it
You are responsible for dialling the forwarding code, for picking the right carrier, and for any notice your callers need that a call may be recorded. One account is one owner cell. People in the same shop share that account today.
You can stop at any time by dialling the off code on the setup screen. That stops new calls reaching us. To delete the account itself, write to hello@plumbercallsaver.com.
If something goes wrong
If the receptionist or a text fails, we will try to put it right. We are not liable for jobs you did not win, for a caller who hung up, or for a code that did not take because the carrier was wrong. The most you would pay us in a month is the monthly fee plus the leads we actually captured that month.
The law this sits under
This is a US product for US numbers. These terms are governed by the laws of the United States. We have not picked a state of formation on this page because we have not put one on the product yet; when we do, it will be named here.
Questions: hello@plumbercallsaver.com. See also privacy and about.